Help & Support | Learning Shaper

Learning Shaper Help & Support

সহজ সমাধান, উন্নত শিক্ষা। আমরা আছি আপনার পাশে।

Email Support

[email protected]

Response: Within 24 Hours

Phone/WhatsApp

+880 1XXX XXXXXX

Sun – Thu, 9AM – 6PM (GMT+6)

Technical Support for Schools

If you are a School Administrator or Teacher experiencing issues with:

Biometric/Attendance Payroll & Fees Exam Results Zoom Connectivity

দ্রুত সমাধানের জন্য ইমেইলে আপনার School ID এবং সমস্যার Screenshot সংযুক্ত করুন।

Frequently Asked Questions (FAQ)

How do I reset my password?

Use the "Forgot Password" link on the login screen or contact your school's IT admin.

The Mobile App is not syncing data.

Ensure you have an active internet connection and are using the latest version from the Play Store/App Store.

Can't join a Live Class?

Check your Zoom authorization or ensure the teacher has started the session.

Remote Assistance

For complex server-side issues or database optimizations, our technical team can provide remote support via authorized tools like AnyDesk or TeamViewer.

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